Privacy Policy

1. Introduction

Canada Route Finder (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains:

• What information we collect
• How we use it
• How we protect it
• Your rights regarding your data

By using Canada Route Finder, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

a) Information You Provide Voluntarily

We may collect limited personal information when you:

• Create an account
• Contact us by email
• Submit feedback or support requests

This may include:

• Name or username
• Email address
• Country of residence (optional)
• Feedback or messages you send us

We do not collect sensitive personal information such as passport numbers, SIN, visa documents, or financial details related to immigration applications.

b) Payment Information

Payments are processed through third-party payment processors (e.g., Stripe, PayPal).

• We do not store your full payment or card details
• Payment providers handle transactions securely under their own privacy policies

c) Automatically Collected Information

When you use the platform, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and interaction data
• Date and time of access

This data is used only for platform performance, security, and improvement.

3. Use of AI Features

• AI interactions may be logged to improve platform performance and reliability
• AI responses are generated automatically and are not reviewed by humans in real time
• We do not use AI interactions to provide immigration advice or make decisions about users

Users should avoid submitting highly sensitive personal information into AI input fields.

4. How We Use Your Information

We use collected information to:

• Provide and maintain the platform
• Communicate with users (support, updates)
• Improve content and user experience
• Monitor platform security and prevent misuse
• Comply with legal obligations, if required

We do not sell or rent user data to third parties.

5. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

• Keep you logged in
• Understand how users interact with the platform
• Improve performance and usability

You can control cookies through your browser settings.

6. Sharing of Information

• With trusted service providers necessary to operate the platform (e.g., hosting, payment processors)
• If required by law or legal process
• To protect our rights, users, or platform security

We do not share personal information for marketing by third parties.

7. Data Storage & Security

We take reasonable technical and organizational measures to protect your information against:

• Unauthorized access
• Loss or misuse
• Disclosure or alteration

However, no online system is completely secure, and users acknowledge this risk.

8. International Users

Canada Route Finder is operated from Canada but may be accessed globally. By using the platform, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

9. Data Retention

• We retain personal information only as long as necessary to provide the platform
• You may request deletion of your account or personal data, subject to legal obligations

10. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent where applicable

To exercise these rights, contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use after updates constitutes acceptance of the revised policy.

12. Contact Information